Returns & Exchanges

Delivery

At Marlow Mirrors we use safe & convenient delivery services that you can trust.

Free UK 2 man delivery. Guaranteed no cracks or damage to your order.

Orders are shipped every 1-3 working days.

Should you require your mirror sooner than advertised please do not hesitate to contact us to discuss further as we may be able to arrange an express service (subject to additional charges).

Returns & Exchanges


We offer 90 Days Free Returns on all orders. 

To start a return, email support@marlowmirrors.com with subject "Request a return'. Our Support Team will review this request and once accepted produce a collection for your items. 

Returning items will be collected by our 2 man delivery service. Please ensure that you double check you have provided us with your best and correct contact number and address details. 

Please ensure to return all items in their original packaging. Items which aren't received in their original packaging may be subject to a repackaging fee of £15.


Refunds
Your order will be refunded within 1 working day of it being received at our offices.


Exchanges
This service is Free. To begin, contact our Support Team via support@marlowmirrors.com and an advisor will be happy to help.

The item I wish to exchange to is more in price than my original order

Upon arranging your exchange, our Support Team will send you a payment request invoice to the email address which you used to place your order.

The item I wish to exchange to is less in price than my original order

Should this be the case, our Support Team will process a partial refund of the difference within 1 working day of your items being collected from your property.


Returning / Exchanging Damaged Items

Any items which are damaged must be advised to our Support Team via support@marlowmirrors.com within 7 working days from taking delivery. 

★★★★★ 407 Reviews

  • "Really pleased with my mirror!"

    They responded to my queries promptly & helpfully. Order arrived very quickly, within 3 days! Mirror looks great!

  • "Marlow Mirrors - a great experience!"

    Bought the XL Mirror, Great communication, quick delivery and good value too.

  • "Amazing experience!"

    Purchased XL Mirror recently. Overall a great experience - good communication, quick delivery & competitively priced. Happy to recommend them

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British family owned business 🇬🇧

Founded in the Wirral, we're a proud British family business. Committed to quality, durability, and heritage, we bring you the best of British with the customer service to match.